Contact Us

98% of our Customers are satisfied or very satisfied with how their query was dealt with*

Existing Investment Trust Customer Queries

United Kingdom – call us on: 0345 600 3030

(Lines open weekdays 9am-5pm)

Email: investor.enquiries@bmogam.com

BMO Asset Management Limited.
PO Box 11114
Chelmsford
Essex
CM99 2DG
United Kingdom

Overseas – call us on: +44 1268 447 407

New Investment Trust Customers

Call us on: 0800 136 420^

(Lines open weekdays 8:30am-5:30pm)

Email: info@bmogam.com

The cost of your call will depend on what phone line you’re using. Visit: https://www.gov.uk/call-charges for full details. 

Existing OEIC Customer Queries

United Kingdom – call us on: 0330 123 3798

BMO Fund Management Limited.
PO Box 9040
Chelmsford
Essex
CM99 2XH
United Kingdom

Overseas – call us on: +44 1268 448 044

“Excellent service, helpful staff and good information throughout.”

John, Isle of Mull

 

Frequently Asked Questions

Click here to find answers to questions we get asked the most about.

Complaints

At BMO we are dedicated to providing the highest level of customer service to our investors and financial advisers at all times.

If for any reason we have fallen short of your expectations, please give us the opportunity to put it right by contacting us on the relevant telephone number opposite. Alternatively, if you email or write to us, providing your name, contact details and details of your concern/complaint, we will do our best to resolve this for you as soon as possible.

Investment Trust Companies

For all Investment Trust feedback or complaints, please contact us by:
Phone: 0345 601 3313  (9.00am – 5.00pm weekdays)

Email: investor.relations@bmogam.com

Post
Investor Relations Manager
BMO Asset Management
Quartermile 4
7a Nightingale Way
Edinburgh
EH3 9EG

Investment Trusts – A guide to our complaints process

 

Open Ended Investment Companies (OEIC)

For all OEIC queries feedback or complaints, please contact us by:
Phone: 0330 123 3798 (9am – 5.00pm weekdays)

(Calls cost 1p per minute, plus your phone company’s access charge)

Post
BMO Fund Management Limited
PO Box 9040
Chelmsford
Essex
CM99 2XH

OEIC – A guide to our complaints process

Invest with a broker

You can invest through a broker, or through a wide range of companies, including:

 

 

 

 

*Source: Bright UK Ltd, 1-30 April 2019, 602 customers surveyed. 

This section of the website is directed at persons who are located in the UK. Please read our full terms and conditions and the relevant Key Information Documents (“KID”) before proceeding with any investment product referred to on this website. Nothing on this website is, or is intended to be, advice to buy or sell any investments. If you are at all unsure whether an investment product will meet your individual needs, please seek advice.