You can send a letter to us or use our online account management service to send us your instruction (please note that joint investors or accounts registered under company names cannot do this online). If you are sending us instructions by letter or fax, please remember to include your account number. Alternatively, you can download a Sale of Shares form from our website or obtain a copy from the Investor Services Team, and fill in the form and return to us.
We will acknowledge receipt of your request in writing and your shares will be sold on the next dealing day after we receive your instructions (this is usually the next business day).
You will normally receive a cheque to your home address within eight business days (if you fax your instruction, we’ll sell on the next dealing day but for security, we will require the original request to be sent to us before we can send the proceeds to you).
If you would prefer the proceeds to be paid directly into your UK bank/building society account, you must provide proof of your bank details at the time you request the sale. Please note that you cannot withdraw sales proceeds from either a CTF or JISA account.