Covid-19 Updates

Here for you during this turbulent time

First and foremost, we want to assure you that our priority is protecting the health and wellbeing of our customers, our employees, and their families – whilst remaining committed to being here for you through this turbulent time.

Due to the global situation around Covid-19, you may currently experience longer than normal waiting times if contacting our call centres. Please remember, you may be able to answer your query via one of the following routes;

  • Account queries – the quickest and easiest way to view up-to-date valuations, make lump sum investments and switches, is via our online investor portal. Registering is quick and easy, and you can also complete a number of administrative tasks too – such as updating your contact details. Click here to find out more.
  • Market performance updates – we are regularly publishing market updates which you can find in the helpful articles section below. You can also follow us on Facebook to receive these updates as they are published. 

Rest assured, we have plans in place to keep our operations running and will continue to monitor developments and take necessary actions. We will also keep this page updated with any relevant information. 

Thank you for your patience and understanding at this time.

Frequently Asked Questions

What action is BMO taking around COVID-19?

First and foremost, our priority is to protect the health and wellbeing of our customers, our employees and their families across all the regions and markets in which we operate. As such, we have implemented our contingency plans to:

  • safeguard our employees
  • continue serving customers
  • keep operations running effectively and in compliance with our regulatory obligations

Our executive management team meets, virtually, daily to assure that we are on top of and reacting to the situation in all our geographies as it evolves.

We have implemented working from home for all roles that can be performed remotely, this includes our portfolio managers and analysts in all locations, and we have worked with our technology team so that they are able to perform their roles just as effectively as they can in the office.

We continue to monitor developments in this global pandemic and take necessary action.

With the majority of BMO’s staff working remotely, how can I be sure my personal data is safe?

Ensuring all information is safe and secure is very important to us. Whilst most of the BMO team is currently working remotely due to COVID-19, we still use the same secure systems we do whilst in the office. This is done through our secure portals. As such, all internal controls remain in place for the security and protection of your data.

How can I find out more information?

We are providing continued updates on markets through our website at bmoinvestments.co.uk, as well as via our FacebookLinkedin and Twitter pages.

How can I contact BMO about my investments?

The quickest and easiest way to view up-to-date valuations, make lump sum investments and switches, is via our online investor portal. Registering is quick and easy, and you can also complete various administrative tasks too – such as updating your contact details. Other ways of contacting us can be found here, although please note that due to the situation around COVID-19, you may currently experience longer than normal waiting times if contacting our call centres. 

Helpful articles

Responsible Investment
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September 2021

Responsible investing comes of age

Sustainability is now a mainstream investment consideration – explore the key drivers and discover the issues that remain.
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Weekly review: US rates, Chinese debt and costly gas = bad news for equities

Macro Update 20 September 2021
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September 2021

How can investors tackle plastic pollution?

Discover the role investors can play in tackling plastic pollution.
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September 2021

Weekly review: Hospitalisations, spending and taxes all up – does this mean equities will go down?

Macro Update 13 September 2021
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September 2021

Investing in our blue planet

The world’s oceans are in crisis, and investors have a critical role to play in resolving this
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September 2021

ESG knowledge shared: September 2021

Keep up to date with responsible investing through our monthly roundup of highlights – articles we’re reading, podcasts we’re enjoying, useful videos and more.
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Approaching retirement? Investment trusts could be for you

Planning your finances in retirement will help to ensure your ability to live life to the full once you stop work.
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August 2021

Weekly review: will the equity rally survive Fed tapering

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Weekly review: Markets stall on rising Covid cases – is this a buying opportunity?

Macro Update 23 August 2021
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August 2021

ESG knowledge shared: August 2021

Keep up to date with responsible investing through our monthly roundup of highlights – articles we’re reading, podcasts we’re enjoying, useful videos and more.
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August 2021

Respecting Indigenous rights in the low carbon economy transition

Ten questions investors should ask companies in the transition.
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ESG Viewpoint: Five challenges for net zero investing

Discover five key challenges in implementing net zero investing.
View more