Covid-19 Updates

Here for you during this turbulent time

First and foremost, we want to assure you that our priority is protecting the health and wellbeing of our customers, our employees, and their families – whilst remaining committed to being here for you through this turbulent time.

Due to the global situation around Covid-19, you may currently experience longer than normal waiting times if contacting our call centres. Please remember, you may be able to answer your query via one of the following routes;

  • Account queries – the quickest and easiest way to view up-to-date valuations, make lump sum investments and switches, is via our online investor portal. Registering is quick and easy, and you can also complete a number of administrative tasks too – such as updating your contact details. Click here to find out more.
  • Market performance updates – we are regularly publishing market updates which you can find in the helpful articles section below. You can also follow us on Facebook to receive these updates as they are published. 

Rest assured, we have plans in place to keep our operations running and will continue to monitor developments and take necessary actions. We will also keep this page updated with any relevant information. 

Thank you for your patience and understanding at this time.

Frequently Asked Questions

What action is BMO taking around COVID-19?

First and foremost, our priority is to protect the health and wellbeing of our customers, our employees and their families across all the regions and markets in which we operate. As such, we have implemented our contingency plans to:

  • safeguard our employees
  • continue serving customers
  • keep operations running effectively and in compliance with our regulatory obligations

Our executive management team meets, virtually, daily to assure that we are on top of and reacting to the situation in all our geographies as it evolves.

We have implemented working from home for all roles that can be performed remotely, this includes our portfolio managers and analysts in all locations, and we have worked with our technology team so that they are able to perform their roles just as effectively as they can in the office.

We continue to monitor developments in this global pandemic and take necessary action.

With the majority of BMO’s staff working remotely, how can I be sure my personal data is safe?

Ensuring all information is safe and secure is very important to us. Whilst most of the BMO team is currently working remotely due to COVID-19, we still use the same secure systems we do whilst in the office. This is done through our secure portals. As such, all internal controls remain in place for the security and protection of your data.

How can I find out more information?

We are providing continued updates on markets through our website at bmoinvestments.co.uk, as well as via our FacebookLinkedin and Twitter pages.

How can I contact BMO about my investments?

The quickest and easiest way to view up-to-date valuations, make lump sum investments and switches, is via our online investor portal. Registering is quick and easy, and you can also complete various administrative tasks too – such as updating your contact details. Other ways of contacting us can be found here, although please note that due to the situation around COVID-19, you may currently experience longer than normal waiting times if contacting our call centres. 

Helpful articles

Responsible Investment
Florist
2 min read
May 2022

Living wage in the retail sector

Our three-year engagement project on living wages comes to an end. We look at progress made and highlight what more needs to be done both within retailers and in their supply chains.
Responsible Investment
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May 2022

Searching for solutions: an update on bee-harming pesticides

Read our update on the controversial use of bee-harming pesticides in agriculture – and whether there are any suitable solutions.
Global Equities
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4 min read
May 2022

Investing in our blue planet

The world’s oceans are in crisis, and investors have a critical role to play in resolving this
Responsible Investment
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3 min read
April 2022

Principles for carbon offsetting

We outline our principles on when companies should use carbon offsets and explore our engagement with businesses, especially in high impact sectors.
Multi-Asset
data analyst presenting charts in a meeting room to others
6 min watch
March 2022

Weekly review: will the equity rally be sustained?

The news from Ukraine has been almost unbearable, and for the people of Ukraine, with no choice in the matter, truly awful.
Responsible Investment
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2 min read
March 2022

Nature as an ally: tackling the climate-nature nexus

We explore how nature can be a powerful ally in the fight against climate change.
Multi-Asset
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March 2022

Weekly review: High inflation and fears of recession – a tough background for markets

The news from Ukraine has been almost unbearable, and for the people of Ukraine, with no choice in the matter, truly awful.
Multi-Asset
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March 2022

Weekly review: Can equities survive without Russian energy?

Oil prices may have risen steeply but natural gas prices in Europe have increased even faster. Doubling over the last week.
Investment Trust
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8 min read
March 2022

A tax saving to-do list to do before 5th April

The tax year ends 5th April, an important date for anyone who has yet to use their tax allowance for the year.
Global Equities
Fisherman
4 min read
March 2022

Investing with impact in mind – 3 years of our SDG Engagement Global Equity Strategy

Using the SDGs as a roadmap to a better future and a framework for investing with a view to delivering positive impact alongside financial returns.
Responsible Investment
Coal power station
4 min read
March 2022

Future proofing – Indian companies addressing the climate challenge

India’s committed to net zero by 2070. We examine how businesses are adapting their practices, explore progress made and highlight the role we play as investors in tackling climate change through allocation of capital and engagement.
Responsible Investment
Woman presenting to an audience
3 min read
March 2022

ESG knowledge shared: March 2022

Keep up to date with responsible investing through our monthly roundup of highlights – articles we’re reading, podcasts we’re enjoying, useful videos and more.
View more