Covid-19 Updates

Here for you during this turbulent time

First and foremost, we want to assure you that our priority is protecting the health and wellbeing of our customers, our employees, and their families – whilst remaining committed to being here for you through this turbulent time.

Due to the global situation around Covid-19, you may currently experience longer than normal waiting times if contacting our call centres. Please remember, you may be able to answer your query via one of the following routes;

  • Account queries – the quickest and easiest way to view up-to-date valuations, make lump sum investments and switches, is via our online investor portal. Registering is quick and easy, and you can also complete a number of administrative tasks too – such as updating your contact details. Click here to find out more.
  • Market performance updates – we are regularly publishing market updates which you can find in the helpful articles section below. You can also follow us on Facebook to receive these updates as they are published. 

Rest assured, we have plans in place to keep our operations running and will continue to monitor developments and take necessary actions. We will also keep this page updated with any relevant information. 

Thank you for your patience and understanding at this time.

Frequently Asked Questions

What action is BMO taking around COVID-19?

First and foremost, our priority is to protect the health and wellbeing of our customers, our employees and their families across all the regions and markets in which we operate. As such, we have implemented our contingency plans to:

  • safeguard our employees
  • continue serving customers
  • keep operations running effectively and in compliance with our regulatory obligations

Our executive management team meets, virtually, daily to assure that we are on top of and reacting to the situation in all our geographies as it evolves.

We have implemented working from home for all roles that can be performed remotely, this includes our portfolio managers and analysts in all locations, and we have worked with our technology team so that they are able to perform their roles just as effectively as they can in the office.

We continue to monitor developments in this global pandemic and take necessary action.

With the majority of BMO’s staff working remotely, how can I be sure my personal data is safe?

Ensuring all information is safe and secure is very important to us. Whilst most of the BMO team is currently working remotely due to COVID-19, we still use the same secure systems we do whilst in the office. This is done through our secure portals. As such, all internal controls remain in place for the security and protection of your data.

How can I find out more information?

We are providing continued updates on markets through our website at bmoinvestments.co.uk, as well as via our FacebookLinkedin and Twitter pages.

How can I contact BMO about my investments?

The quickest and easiest way to view up-to-date valuations, make lump sum investments and switches, is via our online investor portal. Registering is quick and easy, and you can also complete various administrative tasks too – such as updating your contact details. Other ways of contacting us can be found here, although please note that due to the situation around COVID-19, you may currently experience longer than normal waiting times if contacting our call centres. 

Helpful articles

Responsible Investment
Woman presenting to an audience
3 min read
December 2021

ESG knowledge shared: December 2021

Keep up to date with responsible investing through our monthly roundup of highlights – articles we’re reading, podcasts we’re enjoying, useful videos and more.
Multi-Asset
Woman wearing a mask looking at Christmas decoration in shop -
6 min watch
November 2021

Weekly review: Will Omicron Stop the Santa Claus Rally

Last week I explained why I thought equities were set to rise into year-end – the Santa Claus rally. My timing was terrible as the sudden arrival of Omicron…
Multi-Asset
Two female office workers looking at a printout smiling
8 min watch
November 2021

Weekly review: Women’s wages rise in the US and how a woman might avert a recession

It’s a packed agenda this week
Responsible Investment
Woman presenting to an audience
3 min read
November 2021

ESG knowledge shared: November 2021

This month, access our top picks of climate-related content ahead of the upcoming COP26 climate talks.
Multi-Asset
Exchange rate street tv screen
4 min watch
November 2021

Weekly review: Central bank ructions cause chaos in financial markets

It was an extraordinary week for financial markets, with central banks taking centre stage.
Multi-Asset
Male office worker looking at data charts on two computer screens
4 min watch
November 2021

Weekly review: Central banks set to tighten policy. How will equities react?

Macro Update
Responsible Investment
Young woman cycling
2 min
November 2021

How is our climate changing

Year after year we’re seeing more record-breaking temperatures and severe weather events
Multi-Asset
Woman shopping shortage
6 min watch
October 2021

Weekly review: Supply shortages, protected profits and stronger sterling

Macro Update 25 October 2021
Emerging Markets
Aerial view of the power plant chimneys
8 min read
October 2021

China’s carbon neutral ambitions: How it can deliver

What steps can China take to go carbon neutral by 2060, and what does it mean for our portfolio?
Responsible Investment
The vet picks up medicine in a syringe for cows
4 min read
October 2021

ESG Viewpoint: Public health: Antimicrobial resistance (AMR) and the animal health industry

Discover what steps we believe companies can take to counter the threat of AMR.
Responsible Investment
Glacier against the backdrop of snow-capped mountains
12 min read
October 2021

Good COP or bad COP?: What to look out for from the COP26 Climate Conference

World leaders will be gathering in Glasgow for the COP26 climate negotiations. After a year which has seen yet more record-breaking temperatures and severe weather events, the urgency of taking action is clearer than ever.
Multi-Asset
Office worker sitting on a desk using a calculate to complete a form - holidng a pen
5 min watch
October 2021

Weekly review: Inflation rises …interest rates to follow

Macro Update 18 October 2021
View more